Internet Speed Guides
Practical help for slow internet, laggy games and choosing the right plan.
Why Is My Internet So Slow? 10 Fixes to Try, in Order
A step-by-step way to find out whether the problem is your device, your Wi-Fi, your router or your internet provider.
Why Am I Not Getting the Speed I Pay For?
The common reasons real speed falls short of your plan, and how to test it in a way your provider will accept.
How Much Internet Speed Do I Need? Streaming, Calls and Gaming
Official figures from Netflix, YouTube and Zoom, and a simple way to work out the plan your household needs.
What Is a Good Ping for Gaming? Ping, Jitter and Packet Loss
What good ping looks like, why jitter and packet loss matter too, and how to reduce lag at home.
Mbps vs MB/s: Conversion Chart and Download Time Table
Why a 100 Mbps plan downloads at 12.5 MB/s, with a conversion chart and a download time table.
2.4 GHz vs 5 GHz Wi-Fi: Which Should You Use?
Which Wi-Fi band to use for each device and room, and how to get more from your router.